EXCELLENTTrustindex verifies that the original source of the review is Google. These beautiful people guided me through each stage of my Father's funeral, were compassionate, and helped me through an incredibly difficult week. They were professional, empathetic, and went the extra mile to support me. I highly recommend this company. *please note* Yesterday (2 September 2025) was the one year anniversary of my Father's passing. A card from Haven Falls was in my letterbox with a beautiful message letting me know their thoughts were with me and my family. This touching gesture one year on was incredibly kind and beyond good customer service. It's outstanding care that reflects the integrity and care the put into their mahi. They also wrote that they were deeply grateful for the priviledge of caring for my Dad. That brought tears to my eyes.Posted on GoogleTrustindex verifies that the original source of the review is Google. Ani and the team at Haven Falls were amazing. We as a family who lost our loved one felt so cared for, loved and respected during this time. They even followed up with the most lovely card 1 year on after the passing. They are genuine and don't just treat people as another number. Couldn't recommend them more highly! Thank you for everything!Posted on GoogleTrustindex verifies that the original source of the review is Google. Allen and his OUTSTANDING team made the impossible, Possible. The level of professionalism and Aroha they showed towards our whanau through this tough time warms my heart to this day. I can't thank you guys enough❤️ Uncle Wynn would have loved every minute he was there. Ps Issac deserves a pay rise immediately😁Posted on GoogleTrustindex verifies that the original source of the review is Google. Just want to give an extended thank you to Avaayah for helping me with my dad’s service! It was an incredibly stressful time for me and she made sure she had it all laid out perfectly so on the day I had zero stresses and was able to grieve my dad. The day was exactly how he’d want it to be. Thank you so much! All the lovely ladies I met at Haven Falls are all just amazing, so sweet and made me feel welcome and relaxed the second I walked through the doors! Thank you all for the amazing mahi, from me and my whanau!Posted on GoogleTrustindex verifies that the original source of the review is Google. Posted on GoogleTrustindex verifies that the original source of the review is Google. Dear Haven Falls Funeral Homes: In particular Ani Ripia and Aydan the lovely young man who took care of our brother Edmund Peter Duffy on the funeral day 30/12/2023. I hope this appreciation letter finds you well. I wanted to take a moment to express my deepest gratitude for the exceptional service provided by your funeral director service during the recent passing of our beloved brother Edmund Peter Duffy (commonly known as Peter). From the very first moment we contacted your team, we were met with kindness, compassion, and a level of professionalism that exceeded our expectations. Your staff handled every aspect of the funeral arrangements with the utmost care and attention to detail, ensuring that our brother's final journey was carried out with dignity and respect. The way you handled our brother Peter was truly remarkable. It was evident that your team understood the importance of their role and the significance of their actions. The care and precision with which they prepared him for the viewing and the funeral service was truly outstanding. You went above and beyond to ensure that he looked peaceful and serene, allowing us to say our final goodbyes in a way that brought us comfort during such a difficult time. Not only were we impressed by the professionalism of your team, but also by their ability to provide emotional support. You were there for us every step of the way, offering a listening ear and a comforting presence. Your genuine empathy and understanding helped us navigate the funeral arrangements with a sense of peace and solace. It is often said that the smallest details make the biggest difference, and your funeral director service certainly exemplified this sentiment. Your team's dedication to ensuring that everything ran smoothly allowed us to focus on grieving and honoring our brother's memory. Please convey our heartfelt appreciation to every member of your team who played a part in making this difficult time a little bit easier for us. We are forever grateful for their unwavering support, professionalism, and compassion. In closing, I want to express our deepest thanks once again for the exceptional service provided by your funeral director service. Your commitment to excellence and your genuine care for those you serve is truly commendable. May you continue to bring comfort and solace to many others who find themselves in need of your services. God bless you abundantly. With sincere gratitude, Jayne Duffy-LaumatiaPosted on GoogleTrustindex verifies that the original source of the review is Google. Posted on GoogleTrustindex verifies that the original source of the review is Google. A big thankyou to Oskar and Ani in assissting with the Funeral arrangements for my Dad Michael who passed away last week. As it was my first time in organising a Funeral it was made so much easier with Oskar and Ani. Their professionalisn and care was outstanding and I wouldn't hesitate to recommend Haven Falls to anyone wanting their services at a difficult time. Kind Regards, The Davies Family, Shirley, Ian and Paul.💐Posted on GoogleTrustindex verifies that the original source of the review is Google. We absolutely love Haven Falls, Henderson what was one of the saddest most tragic times in our lives was made easier with planning, communication and implementation through the staff professionalism and their cultural understanding. I hope I never have to deal with them again for obvious reasons but I would certainly recommend them to awhi you with your loved ones/s.Posted on GoogleTrustindex verifies that the original source of the review is Google. 6th april 2023, Mums death was sudden & horrific for us but the respect, care and kindness we felt from haven falls was incredible ❤️ we will always be so grateful & we thank you for everything 🙏