Haven Falls Poutama Tangihanga is a whānau-owned and whānau-led funeral home serving Whangārei, Auckland, Rotorua, Taupō and Wellington. With more than 20 years of experience, we are committed to providing professional, compassionate care to whānau — 24 hours a day, 7 days a week.
We believe every whānau deserves the opportunity to honour their loved one with dignity, respect and cultural sensitivity. Our philosophy is built around supporting families with transparency, accessibility and genuine aroha, easing rather than adding to the emotional and financial burdens of loss.
We operate on a foundation of:
- Quality – consistent, high-standard care
- Integrity – honest pricing and clear guidance
- Compassion – warm, whānau-focused support
These values guide everything we do, from our day-to-day care to the way we engage with our communities.
As part of our long-term commitment to whānau, we also provide:
- The Haven Falls Community Trust – supporting local initiatives and giving back to our communities (see our Trust page for more).
- The Haven Falls Pre-Paid Funeral Trust – offering a secure, stress-reducing option for planning ahead (view full details on our Pre-Paid Funeral Trust page).
How We Support Whānau
We offer a wide range of personalised funeral services that respect cultural, spiritual and family traditions. Whether you prefer a religious or secular service, a small intimate gathering or a large farewell, our team works alongside you to honour your loved one in a way that feels right for your whānau.
We have our own chapels that comfortably seat up to 200 people, and we are also happy to coordinate with a venue of your choice. From the first phone call through to the final karakia or farewell, our staff remain by your side, ensuring everything runs smoothly and with the utmost care.
At Haven Falls Poutama Tangihanga, you’re not just a client – you and your loved one become part of our whānau.
Our Locations
Where We Serve
We proudly provide funeral services across Aotearoa, including:
- Whangārei and wider regions
- Auckland and wider regions
- Rotorua and wider Bay of Plenty regions
- Taupō, Turangi and South Waikato region
- Wellington and wider regions
- Māori Funeral Services across all regions
